Frequently
Asked Questions

1. What types of books do you offer?

We specialize in Japanese and South Korean literature, manga, and Asian culture books. You’ll find a curated mix of new releases, classics, and pre-loved books.

2. Do you sell pre-loved books?

Yes! We offer a range of pre-loved books to give them a new home and provide an affordable, eco-friendly option for readers.

3. What are your shipping rates?

For UK orders, we offer 2nd Class Shipping at £2.95, 1st Class Shipping at £3.95, and free shipping on orders over £25. International rates vary, with European shipping at £10 and worldwide at £16.

4. When will my order arrive?

UK Orders: 2nd Class arrives in 2-4 business days; 1st Class in 1-2 business days.

International Orders: Delivery times vary, typically 5-10 business days for Europe and 7-14 business days worldwide.

5.Can I return a book? and Tracking Technologies

Yes, books can be returned within 14 days of delivery, provided they are in their original condition. Pre-loved books are handled on a case-by-case basis due to their unique nature. If you need to return a book, please contact us to arrange the return. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

6. How do I track my order?

Once your order is shipped, we’ll send you a tracking number by email. You can use this number to check the status of your delivery.

7. Do you restock sold-out books?

We try to restock popular titles regularly. For rare or pre-loved books, availability can vary, so feel free to contact us if you’re looking for something specific.

8. Do you take special requests for rare books or specific titles?

Yes! If you’re searching for a rare book in Japanese or South Korean literature, let us know. We’ll do our best to find it for you.

9. Are your pre-loved books in good condition?

Yes, all pre-loved books are carefully inspected before listing. While they may have some wear, we ensure they’re in good, readable condition. Details about each book’s condition are provided in the listing.

10. Can I cancel or change my order after it’s been placed?

You can cancel or change your order within 24 hours of purchase by contacting us. After this, orders may already be processed and cannot be modified.

11. Do you offer any loyalty programs or discounts?

We occasionally offer promotions, so join our mailing list or follow us on social media to stay updated on discounts, new arrivals, and special offers.

12. Do you ship internationally?

Yes, we offer international shipping to selected countries. Check our Shipping Policy for details, rates, and estimated delivery times.